Shipping Policy

Welcome to Autopp, your premier online destination for top-quality automotive body repair materials in Canada. We understand that shipping is an important aspect of your online shopping experience, and we are committed to providing you with transparent information about our shipping rates and timeframes.

Pick up Policy

All products purchased in-store or through our website at www.autopp.ca can be collected at our warehouse located at

509 Beecroft Rd, Toronto, ON M2N 0A3 

Shipping Rates:

Orders must meet the following criteria to be eligible for free shipping:

For orders that meet these criteria, free shipping will be applied during checkout.

Standard Shipping Rates:

Orders that do not meet the free shipping eligibility criteria will be subject to standard shipping rates.
Shipping rates are determined based on the weight, dimensions, and destination of the package.

Estimates Delivery Time:

We are proud to offer fast and efficient shipping for our customers. All items listed on our website are located in Canada. We understand the importance of timely delivery, and we work diligently to ensure that your items are dispatched as quickly as possible.

Handling Time: 1 – 3 Days ( Mon – Fri )

Transit Time: 1 – 3 Days ( Mon – Fri )

In the rare event that there are any issues with meeting our standard shipping time frame, such as unexpected delays or stock availability, our dedicated staff members will be in contact with you to advise of updated shipping timeframes. We believe in transparent communication with our customers, and we will keep you informed every step of the way.

Order Cut Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

Delivery Process:

Once your order is shipped, you will receive a confirmation email with tracking information. This will allow you to track your order and monitor its progress until it reaches your doorstep. We partner with reliable shipping carriers to ensure that your items are delivered safely and on time.

Please note that delivery timeframes may vary depending on your location and the shipping carrier’s schedule. However, we will always strive to provide you with the most accurate estimated delivery date and keep you updated on any changes.

Tracking Information:

Once your order is successfully placed, our team will begin processing it promptly. This includes verifying the order details, preparing the items, and arranging for shipment. You will receive a confirmation email with your order details and a unique tracking number once your order has been shipped. You can use this tracking number to monitor the progress of your package.

International Shipping:

At this time, Autopp  only ships within Canada. We do not offer international shipping. However, we are continuously exploring options to expand our shipping capabilities in the future to serve customers worldwide.

Autopp  is committed to providing you with exceptional customer service, including free shipping and efficient shipping timeframes. We understand that shipping is an important part of your online shopping experience, and we strive to ensure that your orders are delivered to you as quickly and smoothly as possible.

Delivery Address Changes: 

If you need to change the delivery address after the order has been shipped, please contact us directly as soon as possible. Please note that address changes may not always be possible, depending on the stage of shipping.

If you have any questions or concerns about our shipping rates or timeframes, please feel free to contact our customer service team. We are here to assist you and provide you with an enjoyable shopping experience. 

If you have any further questions about our shipping policy please reach out to our customer support team at:

Phone: +1 647 921 3350
Email: autopp.ca@gmail.com
Аddress: 509 Beecroft Rd, Toronto, ON M2N 0A3